Real Surgery Reviews

Privacy Policy

ZELL Plastic Surgery (hereinafter referred to as the “Hospital”) highly values your personal information and complies with the Personal Information Protection Act.

• Effective Date : June 1, 2020

The order of this Privacy Policy is as follows.

1. Items of Personal Information Collected and Collection Methods
2. Purpose of Collection and Use of Personal Information
3. Retention and Use Period of Personal Information
4. Procedure and Method of Destruction of Personal Information
5. Provision and Sharing of Personal Information
6. Outsourcing of Collected Personal Information Processing
7. Rights of Users and Legal Representatives and How to Exercise Them
8. Withdrawal of Consent / Membership Cancellation
9. Installation/Operation of Automatic Personal Information Collection Devices and Refusal Thereof
10. Personal Information Protection Officer
11. Measures to Ensure the Security of Personal Information
12. Duty to Notify According to Policy Changes

1. Items of Personal Information Collected and Collection Methods

The Hospital collects the minimum amount of personal information necessary for consultation and service use. In order to use the Hospital’s services, the provision of personal information is required during consultation, and all information provided by you will not be used for purposes other than those stated below.

[Medical Information]

• Collected Items : Name, Resident Registration Number, Address, Contact Information, Medical Records
• Unique identification information and medical records must be retained in accordance with the Medical Service Act. (No separate consent required)

[Information Collected During Website Consultation]

• Required Items : Name, ID, Password, Email, Contact Information (Telephone Number, Mobile Number)
• Optional Items : Consent to Receive Emails
• The following information may also be automatically generated and collected during service use or service processing : Service Usage Records, Access Logs, Cookies, Access IP Information

[Methods of Collecting Personal Information]

• Website consultation inquiries, telephone consultation, consultation bulletin board, email

2. Purpose of Collection and Use of Personal Information

The Hospital uses collected personal information for the following purposes.
All information provided by users will not be used for purposes other than those stated below, and prior consent will be obtained if the purpose of use changes.

[Medical Information]

• Provision of medical services for diagnosis and treatment

[Website Consultation Information]

• Provision of consultation services, notices via email, disease information, surveys

3. Retention and Use Period of Personal Information

The Hospital destroys your personal information without delay once the purpose of collection or provision has been achieved.

[Medical Information]

• Retained in accordance with the medical record retention standards specified in the Medical Service Act

[Website Consultation Information]

• Immediately destroyed upon achievement of purpose

However, even if the purpose of collection or provision has been achieved, personal information may be retained if preservation is required under relevant laws such as the Commercial Act.

• Records related to consumer complaints or dispute resolution : 3 years (Electronic Commerce Act)
• Records related to identity verification : 6 months (Information and Communications Network Act)
• Access records : 3 months (Protection of Communications Secrets Act)

4. Procedure and Method of Destruction of Personal Information

The Hospital immediately destroys personal information once the “Purpose of Collection and Use of Personal Information” has been achieved. The procedures and methods are as follows.

[Destruction Procedure]

Information entered by users is stored for a certain period according to internal policies and relevant laws after the purpose has been achieved, and then destroyed.

[Destruction Method]

Personal information stored in electronic file form is deleted using technical methods that prevent record restoration.
Personal information printed on paper is destroyed by shredding or incineration.

5. Provision and Sharing of Personal Information

The Hospital uses your personal information only within the scope notified in the “Purpose of Collection and Use of Personal Information” and does not use it beyond that scope or provide it to third parties, companies, or institutions.

• Matters mandatorily reported to the National Health Insurance Service and cases where the user has given prior consent
• Exceptions are made where provision is required according to procedures and methods prescribed by law.

6. Outsourcing of Collected Personal Information Processing

The Hospital entrusts personal information processing as follows for service implementation, and stipulates necessary matters in accordance with relevant laws to ensure safe management of personal information.

• Trustee : Now Corporation
• Entrusted Tasks : Website management and maintenance
• Entrusted Personal Information Items : Customer personal information on the website
• Retention and Use Period : Until termination of the outsourcing contract

7. Rights of Users and Legal Representatives and How to Exercise Them

To protect the personal information of children under the age of 14 (hereinafter referred to as “Children”), the Hospital obtains consent from legal representatives through a separate written consent form and seeks legal representative consent when collecting personal information.

The Hospital collects personal information from children under the consent of legal representatives, and consent withdrawal regarding personal information processing may be directly exercised by legal representatives.

A child’s legal representative may request access, correction, or deletion of the child’s personal information. To request access or correction, please contact the Personal Information Protection Officer at the bottom of the website, and immediate action will be taken.

Personal information terminated or deleted at the request of users or legal representatives is processed according to the “Retention and Use Period of Personal Information” and cannot be viewed or used for other purposes.

8. Withdrawal of Consent / Membership Cancellation

You may withdraw your consent to the collection, use, and provision of personal information at any time after agreeing during membership registration.

Membership cancellation may be completed directly by clicking “Membership Withdrawal” on the Hospital website after identity verification, or by contacting the Personal Information Protection Officer via written document, telephone, or email. Necessary measures, including destruction of personal information, will be taken without delay.

9. Installation/Operation of Automatic Personal Information Collection Devices and Refusal Thereof

The Hospital operates “cookies” that store and retrieve your information from time to time. Cookies are very small text files sent by the server used to operate the website to your browser and stored on your computer’s hard disk.

You have the right to choose whether to install cookies. Accordingly, you may allow all cookies, confirm each time a cookie is stored, or refuse all cookies by setting options in your web browser.

If you refuse cookie settings, some services may be difficult to use.

10. Personal Information Protection Officer

To protect your personal information and handle complaints related to personal information, the Hospital designates the following Personal Information Protection Officer.

[Personal Information Protection Officer]
Name : Park So-young
Affiliation : ZELL Plastic Surgery
Position : Personal Information Protection Officer
Phone : 02-515-7888
Email : zellps7569@gmail.com

You may report all complaints related to personal information protection arising from using the Hospital’s services to the Personal Information Protection Officer. The Hospital will provide prompt and sufficient responses to users’ reports.

For further consultation or reporting regarding personal information infringement, please contact the following organizations.

• Personal Information Infringement Report Center (https://privacy.kisa.or.kr / without area code 118)
• Supreme Prosecutors’ Office Cyber Crime Investigation Division (http://www.spo.go.kr / 02-3480-3573)
• National Police Agency Cyber Bureau (http://www.ctrc.go.kr / 02-392-0330)

11. Measures to Ensure the Security of Personal Information

The Hospital takes the following measures to ensure that users’ personal information is not lost, stolen, leaked, altered, or damaged.

The Hospital appoints a Personal Information Protection Officer to oversee all matters related to personal information protection, minimizes the number of employees handling personal information, and conducts regular training. In addition, access rights to systems processing personal information are managed, and external access is controlled.

12. Duty to Notify According to Policy Changes

This Privacy Policy was established on June 1, 2020. If additions, deletions, or revisions occur due to changes in laws, policies, or security technologies, the revised Privacy Policy will be announced on the website at least 7 days prior to implementation.

• Announcement Date : June 1, 2020
• Effective Date : June 1, 2020

Privacy Policy

ZELL Plastic Surgery (hereinafter referred to as the “Hospital”) highly values your personal information and complies with the Personal Information Protection Act.

• Effective Date : June 1, 2020

The order of this Privacy Policy is as follows.

1. Items of Personal Information Collected and Collection Methods
2. Purpose of Collection and Use of Personal Information
3. Retention and Use Period of Personal Information
4. Procedure and Method of Destruction of Personal Information
5. Provision and Sharing of Personal Information
6. Outsourcing of Collected Personal Information Processing
7. Rights of Users and Legal Representatives and How to Exercise Them
8. Withdrawal of Consent / Membership Cancellation
9. Installation/Operation of Automatic Personal Information Collection Devices and Refusal Thereof
10. Personal Information Protection Officer
11. Measures to Ensure the Security of Personal Information
12. Duty to Notify According to Policy Changes

1. Items of Personal Information Collected and Collection Methods

The Hospital collects the minimum amount of personal information necessary for consultation and service use. In order to use the Hospital’s services, the provision of personal information is required during consultation, and all information provided by you will not be used for purposes other than those stated below.

[Medical Information]

• Collected Items : Name, Resident Registration Number, Address, Contact Information, Medical Records
• Unique identification information and medical records must be retained in accordance with the Medical Service Act. (No separate consent required)

[Information Collected During Website Consultation]

• Required Items : Name, ID, Password, Email, Contact Information (Telephone Number, Mobile Number)
• Optional Items : Consent to Receive Emails
• The following information may also be automatically generated and collected during service use or service processing : Service Usage Records, Access Logs, Cookies, Access IP Information

[Methods of Collecting Personal Information]

• Website consultation inquiries, telephone consultation, consultation bulletin board, email

2. Purpose of Collection and Use of Personal Information

The Hospital uses collected personal information for the following purposes.
All information provided by users will not be used for purposes other than those stated below, and prior consent will be obtained if the purpose of use changes.

[Medical Information]

• Provision of medical services for diagnosis and treatment

[Website Consultation Information]

• Provision of consultation services, notices via email, disease information, surveys

3. Retention and Use Period of Personal Information

The Hospital destroys your personal information without delay once the purpose of collection or provision has been achieved.

[Medical Information]

• Retained in accordance with the medical record retention standards specified in the Medical Service Act

[Website Consultation Information]

• Immediately destroyed upon achievement of purpose

However, even if the purpose of collection or provision has been achieved, personal information may be retained if preservation is required under relevant laws such as the Commercial Act.

• Records related to consumer complaints or dispute resolution : 3 years (Electronic Commerce Act)
• Records related to identity verification : 6 months (Information and Communications Network Act)
• Access records : 3 months (Protection of Communications Secrets Act)

4. Procedure and Method of Destruction of Personal Information

The Hospital immediately destroys personal information once the “Purpose of Collection and Use of Personal Information” has been achieved. The procedures and methods are as follows.

[Destruction Procedure]

Information entered by users is stored for a certain period according to internal policies and relevant laws after the purpose has been achieved, and then destroyed.

[Destruction Method]

Personal information stored in electronic file form is deleted using technical methods that prevent record restoration.
Personal information printed on paper is destroyed by shredding or incineration.

5. Provision and Sharing of Personal Information

The Hospital uses your personal information only within the scope notified in the “Purpose of Collection and Use of Personal Information” and does not use it beyond that scope or provide it to third parties, companies, or institutions.

• Matters mandatorily reported to the National Health Insurance Service and cases where the user has given prior consent
• Exceptions are made where provision is required according to procedures and methods prescribed by law.

6. Outsourcing of Collected Personal Information Processing

The Hospital entrusts personal information processing as follows for service implementation, and stipulates necessary matters in accordance with relevant laws to ensure safe management of personal information.

• Trustee : Now Corporation
• Entrusted Tasks : Website management and maintenance
• Entrusted Personal Information Items : Customer personal information on the website
• Retention and Use Period : Until termination of the outsourcing contract

7. Rights of Users and Legal Representatives and How to Exercise Them

To protect the personal information of children under the age of 14 (hereinafter referred to as “Children”), the Hospital obtains consent from legal representatives through a separate written consent form and seeks legal representative consent when collecting personal information.

The Hospital collects personal information from children under the consent of legal representatives, and consent withdrawal regarding personal information processing may be directly exercised by legal representatives.

A child’s legal representative may request access, correction, or deletion of the child’s personal information. To request access or correction, please contact the Personal Information Protection Officer at the bottom of the website, and immediate action will be taken.

Personal information terminated or deleted at the request of users or legal representatives is processed according to the “Retention and Use Period of Personal Information” and cannot be viewed or used for other purposes.

8. Withdrawal of Consent / Membership Cancellation

You may withdraw your consent to the collection, use, and provision of personal information at any time after agreeing during membership registration.

Membership cancellation may be completed directly by clicking “Membership Withdrawal” on the Hospital website after identity verification, or by contacting the Personal Information Protection Officer via written document, telephone, or email. Necessary measures, including destruction of personal information, will be taken without delay.

9. Installation/Operation of Automatic Personal Information Collection Devices and Refusal Thereof

The Hospital operates “cookies” that store and retrieve your information from time to time. Cookies are very small text files sent by the server used to operate the website to your browser and stored on your computer’s hard disk.

You have the right to choose whether to install cookies. Accordingly, you may allow all cookies, confirm each time a cookie is stored, or refuse all cookies by setting options in your web browser.

If you refuse cookie settings, some services may be difficult to use.

10. Personal Information Protection Officer

To protect your personal information and handle complaints related to personal information, the Hospital designates the following Personal Information Protection Officer.

[Personal Information Protection Officer]
Name : Park So-young
Affiliation : ZELL Plastic Surgery
Position : Personal Information Protection Officer
Phone : 02-515-7888
Email : zellps7569@gmail.com

You may report all complaints related to personal information protection arising from using the Hospital’s services to the Personal Information Protection Officer. The Hospital will provide prompt and sufficient responses to users’ reports.

For further consultation or reporting regarding personal information infringement, please contact the following organizations.

• Personal Information Infringement Report Center (https://privacy.kisa.or.kr / without area code 118)
• Supreme Prosecutors’ Office Cyber Crime Investigation Division (http://www.spo.go.kr / 02-3480-3573)
• National Police Agency Cyber Bureau (http://www.ctrc.go.kr / 02-392-0330)

11. Measures to Ensure the Security of Personal Information

The Hospital takes the following measures to ensure that users’ personal information is not lost, stolen, leaked, altered, or damaged.

The Hospital appoints a Personal Information Protection Officer to oversee all matters related to personal information protection, minimizes the number of employees handling personal information, and conducts regular training. In addition, access rights to systems processing personal information are managed, and external access is controlled.

12. Duty to Notify According to Policy Changes

This Privacy Policy was established on June 1, 2020. If additions, deletions, or revisions occur due to changes in laws, policies, or security technologies, the revised Privacy Policy will be announced on the website at least 7 days prior to implementation.

• Announcement Date : June 1, 2020
• Effective Date : June 1, 2020